EDUCATION
2019–2020, December-February
Training center “QA Startup”, Kyiv
Offline course “Manual software testing”
2020, May
Training center “QATestLab”
Online-course “Basics of manual software testing”
2003-2006
University “Ukrayina”, Mykolayiv – Kyiv
Marketing (distant education, not finished)
2004
Pechersk region Employment centre
Course of calculating cashier

WORK EXPERIENCE
11.2019-02.2020
“Proxima Research International”, Kyiv
Data operator (by contract)
(worked with CRM - made outcoming phone calls on purpose to actualize information in databases)
09.2016-10.2019
“Dobovo.com” booking center, Kyiv
Quality Department specialist
(audition of phone calls according to company standards, searched for mistakes in conversations and correspondence, made reports, charged bonuses and penalties, established standards of conversations, provided trainings as a facilitator, partially tested GUI for mistakes in site content)
10.1999-08.2016
Other work experience not concerned to desired position:
Phone operator, Sales manager, Document operator, Computer typing and layout operator, Secretary

KNOWLEDGE, SKILLS

Understanding of:
• Software Development Life Cycle, Software Testing Life Cycle, Defect Life Cycle;
• test process, levels, types, methods, principles and techniques;
• client-server architecture;
• software development methodologies;
• good requirements;
• basic - HTTP/CSS, UNIX, MS SQL Server
• workflow in GIT.

Experience in:
• requirements analysis;
• making test plan, test cases (TestLink) and check-lists for real projects;
• manual testing (functional, re-testing, regression, smoke), bug-reporting (Jira, Mantis);
• visualizing test coverage in mind-map (X-Mind);
• testing RESTful API (Postman, Swagger).

OTHER EDUCATION
• read books - Svyatoslav Kulikov “Software Testing. Basics”, Lynn Beighley “Head First SQL” (Russian translation);
• constantly find information about software testing in Internet;
• improve English by watching videos on Internet, ready to attend specified courses.

LANGUAGES
English – pre-intermediate
Russian – native
Ukrainian - fluent